Social Media Support query Answering - Noida, India - Lantern Digital Services Pvt Ltd [DigiLantern]
Description
Connect and Interact with customers on Social Platforms including but not limited to Facebook, Instagram, Youtube, Linkedin etc.- Compose responses independently and in accordance with processes guidelines.
- Provide professional yet personalized experience on all interactions with the customers on Social and consumer Platforms
- Work alongside dependent teams
- Working knowledge of Social Media platforms i.e. FB, IG, YT and Linkedin etc. Consumer Centric Apporach
- Methodical
- Good Command on written English
Job Types:
Full-time, Regular / Permanent
Salary:
₹12, ₹17,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Noida Sector 8, Noida ,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
Customer Support: 1 year (preferred)
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