Associate Ii - Bengaluru, India - UST

UST

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

_Who we are:
_

_The Opportunity _

Analytical ability to understand a larger picture of customer issues.
Ability to follow SOP documents and escalate the alerts with in the SLA defined.
Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues
Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation
Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Alert Monitoringc. Skilled in ticketing tools
End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management
Strong troubleshooting skills

_What we believe __:
_

We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the center of everything we do. _

_Humility:
_

We will listen, learn, be empathetic and help selflessly in our interactions with everyone. _

_Humanity:
_

Through business, we will better the lives of those less fortunate than ourselves. _

_Integrity:
_

We honor our commitments and act with responsibility in all our relationships. _

_Equal Employment Opportunity Statement _

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. _
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. _
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. _
To support and promote the values of UST. _
Comply with all Company policies and procedures_