Female Back Office Sales Coordinator - Kolkata, India - Elapp Power pvt Ltd

Elapp Power pvt Ltd

Verified Company

Kolkata, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description:
Responsible to respond immediately to any online or telephone queries in a calm and friendly manner

Prepare and then follow up on any sales quotations made for clients, negotiating terms at a cost best suited for them.

Responsible for customer satisfaction by ensuring the accuracy and timely processing of orders.

Responsible for coordinating between other departments to provide the service most suitable to the client's needs, cost and time restraints, such as:
Contact the technical department to deal with any product or technical queries.

Forwarding the purchase order to accounts department & coordinating with them for preparing PI / Invoice.

Contact with the logistics / dispatch department to know & update dispatch details Etc...

Prepare tracker of all enquiries & other different reports as per the instruction of sales manager & submit the same on time

Coordinate with clients to solve their problems. Sometimes, he/she might be responsible for handling complex issues regarding complaints of sold products.

Salary:
₹12, ₹18,000.00 per month

Benefits:

Cell phone reimbursement

Shift:

Fixed shift

Supplemental pay types:

Bonus pay

Travel requirement:

No travel

Ability to commute/relocate:

Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 3 years (required)

- calling: 1 year (required)

Language: