Cloud Operations Engineer, Senior Associate - Hyderabad, India - Alight

Description

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

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Job Summary:

A Cloud Operations Engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues. This role requires expertise in cloud platforms, automation, and a deep understanding of cloud best practices.

Key Responsibilities:

Infrastructure Management:

Provision, configure, and maintain cloud resources on platforms like AWS, Azure, Google Cloud, or others.

Implement infrastructure as code (IAC) using tools like Terraform, CloudFormation, or Ansible for automated provisioning.

Monitoring and Optimization:

Continuously monitor cloud resources, performance, and costs.

Identify and implement optimization opportunities to reduce operational expenses while maintaining performance.

Security and Compliance:

Implement security best practices, including access controls, encryption, and compliance standards (e.g., PCI DSS, HIPAA).

Monitor for security threats and incidents and respond accordingly.

High Availability and Disaster Recovery:

Design and implement high availability (HA) and disaster recovery (DR) solutions for critical applications.

Test and maintain backup and recovery processes.

Automation and Scripting:

Develop and maintain automation scripts and workflows to streamline operations and deployments.

Implement CI/CD pipelines for continuous integration and continuous deployment.

Incident Response and Troubleshooting:

Respond to incidents, outages, and performance issues in a timely manner.

Perform root cause analysis and implement preventive measures.

Documentation and Collaboration:

Maintain comprehensive documentation of cloud infrastructure and procedures.

Collaborate with cross-functional teams, including developers, sysadmins, and security professionals.

Capacity Planning:

Monitor resource utilization trends and plan for capacity scaling as needed.

Patch Management:

Apply security patches and updates to cloud resources and services.

Qualifications:

Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).

Certification in cloud platforms (e.g., AWS Certified SysOps Administrator - Associate , Azure Administrator) is a plus.

Proficiency in scripting and automation languages (e.g., Python, Bash, PowerShell).

Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes).

Familiarity with version control systems (e.g., Git) and CI/CD pipelines.

Excellent problem-solving and communication skills.

Ability to work independently and collaboratively in a team.

Conclusion:

A Cloud Operations Engineer plays a critical role in ensuring the stability, security, and scalability of cloud infrastructure and services. They must stay up-to-date with the latest cloud technologies and best practices to support the organization's cloud-based applications and operations effectively.

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Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit:

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.