Process & Solution Key User - Bengaluru, India - Volvo Group

Volvo Group

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

India

Position Description

Financial Control & Accounting is now looking for a

Process & Solution Key User in the Order to Cash department.

Financial Control & Accounting is the accounting department within the

Volvo Group, responsible for financial compliance in all legal entities (except for Volvo Financial Services). Financial compliance is defined as meeting all statutory requirements and internal Volvo Group requirements as described in policies, directives and in Financial Policies and Procedures (FPP).

Order to cash (OtC) is a part of the

Financial Control & Accounting, Accounting Services organization. OtC provides services to our internal Partners such as sundry invoices, allocation of customer payments, collection of receivables, cash & bank activities.
As a

Process & Solution Key User we are expecting you to work with energy, passion and respect for the individual. In this role you will be a member of the Order to Cash organization within FCA, Accounting Services.

Mission/purpose:

The Process & Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.

The Process & Solution Key User will support the end users and support the full utilization of process and solutions.

Key responsibilities:

Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities
Analyze business issues and business requests from a process and solution perspective before initiating a formal change request
Collect, analyze, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader
Participate in acceptance tests (process and solution)
Approve/Reject user acceptance test (i.e. new solution releases)
Identify root cause to define process and solution improvement area and propose solution or escalate
Review and accept process/solution development and improvement proposals
Be the single point of contact for end users (i.e. "how to" questions regarding the process/solution(s) incl. access requests)
Communicate and anchor process/solution improvement proposals
Support implementation of standard process/es and solution(s)
Support the definition of process measurement/s
Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader
Perform process training and give support to end users
Represent the users in user groups/reference groups or similar forums
Minimum 3 years of professional experience gained in accounting area, including experience from FCA
High level of business process knowledge
Good understanding of related processes and solutions
Good understanding of process interfaces to other processes
Basic knowledge about process methods and tools
Good communication skills

Required competences:

End to end process knowledge
Effective communication
Partner and customer focus
Teamwork and cooperation
Continuous improvement/action oriented
Crossborder collaboration

Languages:

Fluent in English

System knowledge:

SAP, Excel - fully proficient
Very good knowledge of tools used in the specific area
You will report to

Business Process Developer Accounts Receivable & Collection

About us

Volvo Group Finance contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

Auto req ID
142748BR

Organization
Group Finance

State / Province
Karnataka

City/Town
Bangalore

Employment/Assignment Type
Regular

Travel Required (maximum)
Occasional Travel

Functional Area
Finance & Control

31-Jul-2023