Customer Service Representative - Malad, Mumbai, Maharashtra, India - N-tek consulting Pvt Ltd
Description
Handling chat and providing resolution to the query and upsell.
Products (Broadband/Television/Landline)
Process Requirement:
Ø Chat Handling
Ø Should be able to manager dual concurrency chat window
Ø Performance and Sales incentives (Sales amount not to be disclosed)
Ø Objection handling skills
Ø 24*7 shifts
Ø 2 days rotational work offs in a week
Ø Good communication skills
Ø Typing skills: 20 wpm with 90 % accuracy
Salary:
₹12, ₹22,797.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
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