Customer Service Representative - Malad, Mumbai, Maharashtra, India - N-tek consulting Pvt Ltd

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Handling chat and providing resolution to the query and upsell.

Products (Broadband/Television/Landline)


Process Requirement:

Ø Chat Handling

Ø Should be able to manager dual concurrency chat window

Ø Performance and Sales incentives (Sales amount not to be disclosed)

Ø Objection handling skills

Ø 24*7 shifts

Ø 2 days rotational work offs in a week

Ø Good communication skills

Ø Typing skills: 20 wpm with 90 % accuracy


Salary:
₹12, ₹22,797.00 per month


Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

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