Customer Support Associate - Bengaluru, Karnataka, India - SKYLARK HR SOLUTIONS

SKYLARK HR SOLUTIONS
SKYLARK HR SOLUTIONS
Verified Company
Bengaluru, Karnataka, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Most Reputed company is hiring


Job Role:
Customer support

Experience:0-1 year


Interview mode:
Virtual


Job Location:
Bangalore


Responsibilities:

-
Excellent communication skills to attend/resolve client issues on calls/chat/mail
:

-
Communication scale
  • CEFR:C1, C2:
-
Analytical problem solvers who will understand issues and resolve customer issues:

-
Problem-solving skills and quick thinking to own & resolve customers' issues independently, thoroughly & efficiently:

-
Being proactive and showing the utmost respect for the customer's time:

-
Good time management, ensuring all contacts with customers add value:

-
Effectively executes calls of clients' customers

Resolves queries/issues as per deliverables outlined

Follows all pre-defined procedures to meet SLA Targets and ensure performance parameters are met

Maintains voice quality as per the standard agreed

Handles repetitive calls and strives for target maximization to meet quality standards

Regards,

HR Madhumitha
**
Salary: ₹525, ₹575,000.00 per year


Schedule:

  • Day shift
  • Morning shift

Application Question(s):

  • Do you have any experience in Customer support?
  • Do you have any experience in the international voice process?
  • What is your current CTC?
  • What is your Expected CTC?
  • Your notice period?
- what is your educational qualification?

  • Are you fresher?

Work Location:
In person


Speak with the employer

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