Service Advisor - Nagpur, India - Eros Hyundai

Eros Hyundai

Verified Company

Nagpur, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

**Qualification:
- **Diploma in Automobile engineering / Mechanical engineering

Experience:
year.

**Location:
- ** Nagpur

**Skills:
- ** 2 Wheeler driving, experience:

1 to 2 years

4 Wheeler driving, experience:

6 months to1 year is must,

Great Verbal Communication Skills, presentable, Public Speaking.

**Roles and Responsibilities:
- *

Communicates with clients about vehicle problems, insurance questions, and warranty issues
Maintains positive relationships with clients to ensure repeat and return customers
Approaches transactions with salesminded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available.
Answers customer questions about services, including when to expect vehicle repairs
Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
Acts as an advocate for clients when communicating vehicle problems and needs to repair department.
Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner.