Customer Care Executive - Surat, Gujarat, India - Infinitybrains

Infinitybrains

Verified Company

Surat, Gujarat, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Customer Care Executive

Company Name :
InfinityBrains

Job Type :
Full-Time

Location :
Surat( On-Site )

Key Responsibilities:

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Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services.
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Product Knowledge: Investigate and resolve customer complaints, concerns, or problems with products and services.
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Communication:Maintain a positive and empathetic tone in challenging situations.
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Customer Feedback:Gather and analyze customer feedback to identify areas for improvement.

Requirements:

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Education: High school diploma or equivalent; additional education or training in customer service is a plus.
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Experience: Previous experience in customer service or a related field is preferred.
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Communication Skills: Excellent verbal and written communication skills.
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Problem-solving: Strong analytical and problem-solving skills to address customer issues effectively.
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Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.

Salary: 15000 to negotiable

Whatsapp Contact:

Salary:
From ₹15,000.00 per month

Schedule: