Customer Support Representative - Noida, India - INTINERI INFOSOL PVT LTD

INTINERI INFOSOL PVT LTD
INTINERI INFOSOL PVT LTD
Verified Company
Noida, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
I am hiring for the profile of customer support representative.


Job Title:
Customer Support Representative


Location:
Tech Mahindra Office

Working days - 6 Days working (Rotational off )

Salary - 14k to 21k

Timing
  • Rotational shift

Responsibilities:


  • Troubleshoot technical issues and provide solutions to customers
  • Document and track customer interactions in the CRM system
  • Collaborate with other teams to resolve complex customer issues
  • Educate customers on product features and functionality
  • Identify and escalate priority issues to the appropriate teams
  • Maintain a positive and professional attitude at all times

Requirements:


  • Undergraduate and High school diploma or equivalent
  • Freshers to experience
  • Excellent communication and interpersonal skills
  • Strong problemsolving abilities and attention to detail
  • Familiarity with CRM systems and ticketing tools
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously
  • Technical knowledge or experience with software and hardware products is a plus

Salary:
₹10, ₹22,000.00 per month


Schedule:

  • Rotational shift

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

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