Customer Care Associate - Noida, India - Cityavenue Infra Private Limited

Cityavenue Infra Private Limited
Cityavenue Infra Private Limited
Verified Company
Noida, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Respond to customer inquiries and resolve concerns with professionalism and empathy.
  • Maintain knowledge of products, services, and policies to assist customers effectively.
  • Document customer interactions and update records accurately.
  • Collaborate with teams to address customer issues and improve service quality.
  • Strive to exceed customer expectations and meet performance targets.
  • Stay updated on industry trends and product updates.
  • Contribute to process improvement efforts.
  • Work well in a teamoriented environment.

Requirements:


  • High school diploma or equivalent.
  • Customer service experience preferred.
  • Strong communication and problemsolving skills.
  • Patience and empathy in dealing with customers.
  • Basic computer skills.
  • Flexibility to work varying shifts.

Salary:
₹18, ₹24,000.00 per month


Benefits:


  • Flexible schedule
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)
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