Receptionist - Noida, India - Adroitec Information Systems Pvt. Ltd

Adroitec Information Systems Pvt. Ltd

Verified Company

Noida, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

As an Office Receptionist and Administration, you will be responsible for providing excellent customer service and administrative support in a professional office environment.

Your role will involve greeting visitors, answering phone calls, managing correspondence, and assisting with various administrative tasks.

You will be the first point of contact for clients, employees, and guests, and play a crucial role in maintaining a positive and organized office environment.

Key Responsibilities:

Reception Duties:
Greet visitors and provide them with a warm and friendly welcome.
Answer phone calls, direct calls to the appropriate person or department, and take messages when necessary.
Maintain a clean and organized reception area, ensuring it is presentable at all times.
Manage incoming and outgoing mail, packages, and deliveries.
Schedule appointments and manage meeting room reservations.

Customer Service:
Provide exceptional customer service to clients, employees, and guests, addressing inquiries and concerns promptly and professionally.
Assist visitors with general information, such as directions or office policies.
Handle customer complaints or issues, escalating them to the appropriate person when necessary.
Maintain a positive and helpful attitude, ensuring a pleasant experience for all visitors.

Administrative Support:
Assist with various administrative tasks, including data entry, filing, and document management.
Prepare and modify documents, such as letters, reports, memos, and presentations.
Coordinate and arrange travel bookings, accommodations, and transportation for staff members.
Manage office supplies, inventory, and ordering as needed.
Support other departments with administrative tasks as required.

Communication and Coordination:
Maintain and update contact lists, directories, and office databases.
Communicate and coordinate with internal staff members and external contacts to ensure efficient flow of information.
Assist in the coordination and organization of meetings, events, and conferences.
Collaborate with team members to ensure smooth office operations.

Qualifications and Skills:

Graduation
Proven experience as a receptionist, administrative assistant, or in a similar role.
Excellent verbal and written communication skills.
Strong interpersonal skills and ability to provide outstanding customer service.
Proficient in using office software (e.g., Microsoft Office Suite) and general office equipment (e.g., printers, scanners).
Exceptional organizational and multitasking abilities.
Attention to detail and accuracy in performing administrative tasks.
Ability to prioritize tasks and work independently with mínimal supervision.
Professional appearance and demeanor.