Customer Support Associate - Mumbai, India - Quantsapp Private Limited
Description
Responsibilities:
Resolve issues raised and provide response
conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
ealing with customer issues and churning out an easy-to-follow solution
managing payment and delivery of customer orders
Requirements:
1- 3 years experience in Customer Support
Job Types:
Full-time, Permanent
Salary:
₹11, ₹21,000.00 per month
Schedule:
- Day shift
Education:
- Bachelor's (preferred)
Experience:
- Customer service: 1 year (required)
Language:
- English (required)
Ability to Commute:
- Mumbai, Maharashtra (required)
Speak with the employer
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