Tele Caller Executive - Kochi, India - DreamWay Study Abroad
3 weeks ago
Description
Answering phones and explaining the product and services offered by the company.- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer's needs and requirements.
Requirements:
- Degree Must
- Work experience of min 2 years as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problemsolving skills.
- Exceptional attention to detail.
- Hardworking individual.
- Good time management abilities.
- Strong decisionmaking skills.
- Ability to tolerate stress and pressure.
Salary:
₹15, ₹20,000.00 per month
Benefits:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Telecommunication: 2 years (preferred)
Language:
- English (preferred)
Work Location:
In person
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