Customer Care Executive - Bengaluru, India - VictaMan Services Private Limited
Description
Managing a team of representatives offering customer support.- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
Salary:
₹14, ₹21,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Language:
- English (required)
- Hindi (required)
Speak with the employer
- Health insurance
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