Customer Care Executive - Delhi, India - JindalX
Description
RESPONSIBILITIES:
List the primary duties of the customer service agent in this section.
Sample list of responsibilities for a customer service associate:
- _Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries._
- _Collaborate with internal stakeholders such as the product and payments team for faster resolutions._
- _Identify and escalate customer requests to managers when there's a complex issue._
QUALIFICATIONS:
Sample list of qualifications and skills:
Salary:
₹15, ₹16,000.00 per month
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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