Expert SAP Ps - Bengaluru, Karnataka, India - Merck KGaA
Description
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**Your role
The Functional Consultant for the SAP PS & PM - Project Systems and Plant Maintenance acts as E2E responsible for the Project to Decommission stream topics to provide state of the art solutions and services.
This includes the implementation of appropriate systems enhancements following established processes to meet customer requirements.The Functional Consultant will interact with our Business facing organization to plan, prepare, execute and monitor projects as well as individual Change Requests.
This will be done by leveraging technical skills provided by external partners.
In this role we require an excellent knowledge of SAP PS & PM (P2D) and the adjacent modules combined with a good understanding of associated business processes with ERP systems.
Thus he/she should be in the position to consult business partners to find suitable and sustainable solutions meeting customer demands.
Service Performance Monitoring of the Application Managed Services provided by our strategic partners belongs to the role to meet the agreed KPIs.
PS & PM is connected to all relevant ERP systems to centrally create, change, and distribute, or to consolidate master data across the complete enterprise system landscape.
Responsibilities (optional )
Coduct Fit-to-Standard workshops, Analyze and prepare documentation
Manage vendor service performance against below processes
Establish the required improvements plan as per identified gaps and/or defined requirements
Secure timely issuance of periodic performance report and annual service reviews
Incident Management
Lead the resolution of critical or complex incidents including related crisis management when appropriate
Coordinate communication and coordination with the relevant stakeholders (Infrastructure, GIAM team, business key users, etc)
Problem Management
Lead master plan and priorities toward ticket elimination and automation
Proactively suggest possible solutions and propose an action plan for improvement to management
Change and Release Management
Secure Change Management processes in line with relevant SOPs
Ensure complete and accurate handover documents created prior to production release
Project Delivery
Provide functional/technical support to project teams
Provide the technical input for defining and maintaining the development standard and guidelines
Who you are:
Education/Professional Experience
Bachelor/Master degree or equivalent in Computer Sciences and/or Business Administration
5-year experience within an international environment
Languages
English mandatory (written and spoken)
An additional language (German, Spanish or Portuguese) is an asset
Skills & Competencies
Strong interpersonal and organizational skills
Strong written and oral communication skills
Willingness to travel
Ability to make difficult decisions and act autonomously
Integration skills regarding the use of functionality within SAP PS & PM
Expert knowledge in Result and Progress Analysis, RRB using DIP profile, Assembly processing and Profitability Segment.
Expert knowledge and Experience in configuration of SAP PPM
Expert knowledge in Portfolio Management, Collaboration Projects (cProjects), Capacity Planning & Financial Planning.
Good knowledge in Integration between SAP PPM & SAP ECC 6.0
Good knowledge in Preventive, Calibration and Refurbishment Maintenance Processes and Master Data in PM like Eq. FL, Work Centers, Plans, Counters, Tasklists etc.,
Good knowledge in Serial Number Management
Good knowledge in Spare Part Management and Integration knowledge with Procurement process
Good knowledge in External Service and CATS
Basic working knowledge in Fiori apps and Mobile Maintenance in SAP PM
Good Working knowledge in IDOC's
Basic knowledge in ABAP - debugging
Basic knowledge in Archiving
IT Process roles (optional)
Operational Vendor Management & Reporting
Incident Management
Problem Management
Change and Release Management
Project Delivery and Service Introduction
Application Life Cycle Management
Disaster Recovery Planning and Testing
Information Security - Patch Management, Information classification
Operational Compliance - DP, GxP (user management), licenses management, training plan and execution, FSA - er
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