Call Center Trainer - Bengaluru, India - Transact Global India Pvt.,Ltd

Deepika Kaur

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Deepika Kaur

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Description

Job Responsibilities-

  • Ensure successful execution of training needs
  • Measure program training effectiveness
  • Send reports/MIS to the Operations team on the progress/pending status of activities
  • Review content at regular intervals to ensure all updates are incorporated
  • Participate in Internal & External Calibrations
  • Conduct refresher trainings based on TNI
  • Manage Knowledge Check for New Hires' & Production StaffVery Strong written and verbal communication skills (English)
  • Customer/ Client Handling Skills
  • Ability to work during all shifts
  • Experience in any product/process/soft skill/upskilling training
  • 1 5 years of experience in Training

Salary:
₹20, ₹25,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • TRAINER: 1 year (preferred)
  • BPO

TRAINER:
1 year (preferred)

  • Training & development: 1 year (preferred)

Language:


  • ENGLISH HINDI (preferred)

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