Customer Service Assistant - Vasai, India - Safety Projects Pvt ltd

Safety Projects Pvt ltd
Safety Projects Pvt ltd
Verified Company
Vasai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Manage incoming and outgoing phone calls

  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

Salary:
₹15, ₹18,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Vasai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 3 years (preferred)

  • Customer service: 2 years (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Speak with the employer
Application Deadline: 15/09/2023

Expected Start Date: 12/09/2023

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