Customer Relation Associate - Ernakulam, India - Dermatology and Cosmetology
Description
Responsibilities:
- Managing daily activities
- Identify and assess customer needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements:
- Patience, and a "peoplefirst" attitude
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- Capable of maintaining strong relationship
- Strong organisational and interpersonal skill
- Bachelor's degree in any discipline
Job Types:
Fresher, Contractual / Temporary
Contract length: 18 months
Salary:
₹12, ₹15,000.00 per month
Schedule:
- Day shift
- Flexible shift
- Rotational shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
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