Support Coordinator - Thane, India - Kemar Port Automation Pvt ltd

Kemar Port Automation Pvt ltd
Kemar Port Automation Pvt ltd
Verified Company
Thane, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Title:
Support Co-ordinator ( Female )


Department:
Backoffice


Company Name:
Kemar Port Automation Pvt Ltd


Experience:
2 to 4 years


Salary Range: 2.4 to 3 Lpa


Location:
Thane


Date of Availability:
Immediate/15 days preferred


About Us:
Kemar provides solutions to meet the complex needs of ports, agencies and businesses.

From powerful Automation systems to supporting consultancy services and projects management our solutions help you save time, reduce risks and get more out of your business.

Whether you are a SMB, SME or a Large Enterprise, we can make sure you have the right solutions for your organization for success.


Key Responsibilities:


  • Act as a central point of contact for customer supportrelated activities.
  • Coordinate support efforts to address customer issues and inquiries promptly and effectively.
  • Collaborate with support teams to ensure a high level of customer satisfaction.
  • Maintain clear and open communication channels between project teams, support teams, and other relevant stakeholders.
  • Collaborate with project managers to ensure effective planning, execution, and completion of projects.
  • Facilitate communication and coordination among project and support team members to enhance productivity.
  • Document project and support processes, ensuring that all relevant information is readily available to team members.
  • Identify and address any issues or challenges that may arise during project execution or customer support activities.
  • Proven 2 to 4 years of experience in support and project coordination role.
  • Bachelors degree preferred in any field.
  • Good communication skills for effective collaboration and client interactions.
  • Problemsolving ability to address challenges during system implementation.
  • Team collaboration skills to work effectively with colleagues.
  • Customer service orientation for addressing customers needs and ensuring satisfaction.

Benefits Offered:


  • Health Insurance
  • Cover under compliance
  • Professional Development
  • Team Building Events

How to Apply:


Phone Number:

Application Deadline:


Pay:
₹10, ₹24,557.70 per month


Benefits:


  • Health insurance
  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Experience:

- total work: 3 years (required)


Ability to Commute:

  • Thane, Maharashtra (required)

Ability to Relocate:

  • Thane, Maharashtra: Relocate before starting work (required)

Work Location:
In person


Speak with the employer

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