Reservations Agent - Salt Lake, Kolkata, West Bengal, India - WEBINGO INFOTECH SOLUTIONS

WEBINGO INFOTECH SOLUTIONS
WEBINGO INFOTECH SOLUTIONS
Verified Company
Salt Lake, Kolkata, West Bengal, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:

  • Manage reservations and bookings for flights, hotels, rental cars, and other travel services.
  • Provide accurate information regarding fares, schedules, availability, and policies.
  • Process payments and ensure all transactions are handled securely and efficiently.
  • Coordinate with airlines, hotels, and other service providers to confirm bookings and resolve any issues.
  • Assist customers with changes to their travel plans, including cancellations and rebooking.
  • Maintain uptodate knowledge of travel industry trends, regulations, and promotions.
  • Collaborate with colleagues to ensure smooth operations and excellent customer service.
  • Handle administrative tasks such as maintaining records, preparing reports, and managing inventory.
  • Strive to meet or exceed sales targets and customer satisfaction goals.

Experienced :
Minimum 2 yeqrs in Travel & Tourism Industry

Languages known :
English and Hindi

Requirements:


  • Minimum of 2 years of experience in the Travel & Tourism industry.
  • Excellent communication skills in English and Hindi.
  • Proficiency in reservation systems and booking software.
  • Strong attention to detail and organizational skills.
  • Ability to handle customer inquiries and provide efficient booking services.
  • Familiarity with travel regulations and documentation requirements.
  • Capability to work in a fastpaced environment and multitask effectively.

Job Types:
Full-time, Permanent


Salary:
₹10, ₹15,000.00 per month


Schedule:

  • Day shift

Experience:


  • Travel &
Tourism Industry: 2 years (required)


Language:


  • English (required)
  • Hindi (required)

Work Location:
In person


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