Customer Care - Delhi, Delhi, India - Betacore Corporate Services Private Limited

Betacore Corporate Services Private Limited
Betacore Corporate Services Private Limited
Verified Company
Delhi, Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Position:
Customer Support Representative


Responsibilities:


  • Engage with customers via phone to address inquiries and concerns effectively.
  • Demonstrate a customercentric approach in handling all interactions.
  • Document conversations and resolutions accurately.
  • Identify and manage customer escalations appropriately.
  • Utilize strong reasoning and logical skills to analyze situations and provide suitable responses.

Education/Experience Requirements:

  • Graduates (Fresher/Experienced)
  • Prior experience in customer support is advantageous.
  • Strong problemsolving abilities.

Requirements:


  • Work schedule: 6 days with rotational offs.
  • Operating hours: Rotational day shifts from 8 am to 8 pm.
  • Shift duration: 9hour and 8hour production shifts.
  • Proficient in Hindi and English languages.

Job Types:
Full-time, Fresher


Salary:
₹14, ₹21,945.85 per month


Benefits:


  • Commuter assistance
  • Food provided
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Work Location:
In person


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