Qehss Digital Support Administrator - Bengaluru, India - Codersbrain

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Codersbrain
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Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Hiring for QEHSS Digital Support Administrator


Location:
Bangalore(Whitefield)

Expereince:5+ Years

Need IT Support Experience


This position is a part of the Solutions business reporting directly to the Quality, Environmental, Health, Safety and Security (QEHSS) Digital leader.

The QEHSS Digital Support Administrator will provide both ongoing & project-specific support across all EHS digital platforms, including but not limited to Gensuite, ISNet, Avetta, Comply works, Sharepoint and Google Workspace.

The Digital Support Administrator will support work tasks ranging from data entry to system troubleshooting to training end users.

In addition to having a hands-on approach in supporting these digital platforms this role will also support commercial teams by responding to customer requests for information such as Certificates of Insurance, training records, prequalification questionnaires, etc.

Essential Functions / Responsibilities

Resolve user issues in QEHSS digital systems

Administer recurring system inputs (hours worked, approvals etc.)

Organize, maintain & improve shared resources in Sharepoint and Google Workspace (distribution lists, document libraries, landing pages etc.)

Provide ad-hoc or routine reports from digital systems as needed

Administration of customer facing contractor management tools including ISNet, Avetta

Qualification / Requirements

Bachelor's Degree from an accredited university or college

5+ years of experience in 1st line helpdesk support

Demonstrated ability to take initiative and adapt to/drive change across a dynamic business environment

Desired

Strong written and spoken English

Demonstrated oral and written communication skills

Excellent communication & facilitation skills

Ability to understand and resolve issues over the phone

Organized with strong attention to detail

Accustomed to meeting deadlines

Friendly, service-oriented nature

Experience working in customer service environment


Salary:
₹500, ₹800,000.00 per year


Schedule:

  • Day shift
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