Client Support Executive - Ahmedabad, India - alliancerecruitmentagency

alliancerecruitmentagency
alliancerecruitmentagency
Verified Company
Ahmedabad, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Title:
Client Support Executive


Department:
IT


Detailed Job Description:
Must Attend to Clients


Location of Posting:

AHMEDABAD

Experience required: 1 to 2 years

Salary Budget (Min-Max Range):16000 to Per Month)


No of Vacancy
: 1

Fresher Considered (Yes/No): NO

Communication Skills:

ENGLISH MUST

Languages Known:

ENGLISH HINDI

Key Competencies (Knowledge, Skills, Attitude & Behavior):FEMALE, BASIC COMPUTER KNOW


Top Products/Services:
Web Hosting, App & Web Development


Year of Incorporation:5 Years


Setup (Locations):Ahmedabad, Gujarat


Industry:

INFORMATION TECHNOLOGY

KEY responsibilities:


Issue Resolution:
Troubleshooting and resolving client issues by investigating problems, analyzing information, identifying solutions, and guiding clients through appropriate steps.


Product Knowledge:

Gaining in-depth knowledge of the company's products or services to effectively address client queries, educate customers on product features, and provide accurate information.


Relationship Building:

Building and maintaining strong relationships with clients to understand their requirements, anticipate their needs, and ensure their satisfaction with the company's offerings.


Customer Advocacy:

Serving as a customer advocate within the company, relaying feedback, suggestions, and concerns to relevant teams, such as sales, product development, or management.


Speak with the employer

Salary:
₹16,000.00 per month


Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work (preferred)


Speak with the employer
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