Client Service Co-ordinator - Kochi, India - ScalingUpWork

ScalingUpWork
ScalingUpWork
Verified Company
Kochi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Schedule meetings or telephone conferences between clients and management.
  • Book meeting rooms or venues.
  • Coordinate the production of clientfacing marketing materials.
  • Compile and maintain records on client accounts.
  • Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
  • Escalate complaints to relevant departments.
  • Liaise with inhouse teams to adjust service offerings and assess related costs.
  • Build and maintain close relationships with clients.

Requirements:


  • Plus Two / Graduation
  • 2+ years of experience in Tele Calling / Client Co-Ordination
  • Experience in the fields of solar, cctv camera, remote, home automation will be an added advantage
  • Good communication skills
  • Ability to deal with business daily activities effectively.
  • Should be willing to take up team management roles in the future.

Qualification:
+2 / Degree


Experience:
2+ years


Salary:
₹ ₹18000


Location:
Cochin


Job Types:
Full-time, Regular / Permanent


Salary:
₹15, ₹18,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Cochin, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:


  • Tele calling /
Client Coordination: 2 years (preferred)
- fields of solar, cctv camera, remote, home automation: 2 years (preferred)


Speak with the employer

  • Health insurance
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