Customer Support Representative - Ahmedabad, Gujarat, India - Damson Technologies Pvt. Ltd.
Description
Assist clients on order-on-line- Deal with orders in the back office and liaise with logistics
- Followup on orders and liaise with customers, retail, repair services, buyers, etc
- Followup on all customer requests to ensure the brand provides the highest level of customer service in the industry
- Manage ongoing customer relationships utilizing our CRM tools
- Develop collaborative, positive working relationships with staff at our traditional boutiques
- Assist customers with aftersales service issues
- Be a primary contact for customer inquiries about our products and brand.
- Able to communicate concisely our company policies to client
- Maintain and update regular client correspondence
Salary:
₹12, ₹20,000.00 per month
Schedule:
- Day shift
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
Language:
- Hindi (preferred)
- English (required)
Ability to Relocate:
- Ahmedabad, Gujarat: Relocate before starting work (required)
Work Location:
In person
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