Patient Counsellor - Mumbai, India - CancerMitr
Description
People today look for simple, affordable, and quality treatment for diseases like cancer.With the mission of saving as many lives as possible, "CancerMitr" is an online patient-centric community platform focused on end-to-end cancer care solutions from discovery to recovery.
We provide services like virtual OPD and distribution centers for quality, accessible, affordable cancer treatment solutions.
As a Sales Executive your major responsibilities will be making sales calls to the leads assigned to you, continuously updating our CRM database, meeting sales targets.
1.
Position:
Patient Counselor/ Sales Executive
2.
Location:
Mumbai (Andheri East)
3. Roles and Responsibilities
- You will be required to work in a timebound environment and ensure that service is provided to its best quality.
- You are responsible for meeting the given targets as well as our customer satisfaction.
- Handle calls to patients and clients.
- Identify the needs of patients, resolve issues and provide solutions.
- Upsell other products/ services wherever possible.
- Maintain good client relations.
- Building and maintaining the CRM database.
- Maintain records of the conversations and analyze the data.
4. Requirements and Qualifications
- High School Graduates, but a bachelor's degree in commerce or related fields is preferred.
- Prior experience with customer service and call centers in relevant job roles.
- Good knowledge of CRM practices and systems.
- Customer oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command.
- Effective persuasive, convincing and selling skills.
- Proven Sales experience in the relevant or any other industry.
5. Compensation
Salary:
₹20, ₹35,000.00 per month
Benefits:
- Paid sick time
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
Education:
- Bachelor's (preferred)
Experience:
- Sales executive: 1 year (preferred)
- Sales: 1 year (preferred)
Language:
- English, Hindi, Bengali (preferred)
Speak with the employer
Application Deadline: 08/09/2023
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