Associate - Business Operations - Vikhroli, Mumbai, Maharashtra, India - Accelya

Accelya
Accelya
Verified Company
Vikhroli, Mumbai, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job purpose


As a Senior Associate - Business Processing, you will process all transactions (volume based) and ensure compliance to quality and timelines.

Maintain effective relationships with clients both internal and external.

**What will you do?

  • Audit Sales Exchanges & refund transactions and or BSP/Direct refund mgt.
  • Highlight if errors exceed limit
  • Query tickets when in doubt
  • Meet the productivity & quality standards
  • Give suggestions on which tickets have more recovery potential and ones that are nonrevenue yielding**What do you need to know?


  • Basic computer skills

  • Fare construction
  • IATA Diploma or an equivalent certification
  • Ticketing rules
  • Fares & Geography
  • Amadeus commands to retrieve fares
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