Fulfillment Solution Partner - Chennai, India - NTT Data Services

NTT Data Services

Verified Company

Chennai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Here are some of the day-to-day duties.

Responsible for leading end to end internal staffing/resource management for allotted accounts which includes planning, identifying, and allocating resources for project.
Interact with leaders to validate and qualify resource demand from the perspective of skillset, location, cost, and lead time to assess & advise on fulfillment feasibility & any associated risks.
Managing interaction with resources/employees for explaining projects and setting/managing on role, technology, and domain.
Coordinate with various departments like recruitment, training, visa, and employee relations for smooth functioning of Workforce Planning Fulfillment Solution Partner activities
Identifying gaps and determining how to upskill available resources.
Monitors open demand report and reaches out to leaders who have demand in pending approval, hold or rework as the demand is not being worked on while in this status.
Update demand start and end dates if changes are made in the timeline for the requirement or manager needs data cleaned up due to changes after demand has been created.
Monitors past due demand and confirms if a result in loss of revenue.
Hosts and provides reporting for demand fulfillment and bench calls weekly with individual practice groups to ensure proactive communication and resolution of issues
Monitors bench forecasts to identify future available capacity and works to place resources before they hit the bench
Manages ramp down resources prior to coming available to see if they can be reassigned to any upcoming open demand
Must be detailed oriented and can work independently
Must be skilled in excel and pivot tables.
Recruiting Exp is a plus

Required skills

35 years of Workforce Planning experience in IT/ITES
Good verbal and written communication skills
Competent in using MS-Excel, Powerpoint
Ability to lead and direct deal review calls

Shift Timings - Night support in EST timezone ( 5:30 PM IST to 3:30 AM IST or 6:30 PM IST to 4:30 AM IST)

Location :
CHN / BLR / NCR / HYD/ PUN