SAP Sf - Mysore, India - Purvi Consultancy Services Private Limited

Purvi Consultancy Services Private Limited
Purvi Consultancy Services Private Limited
Verified Company
Mysore, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Position - SAP SF (Mid) EC / ONB:

  • Location Mysore
  • Work from Office
  • Years of Experience 8 years of experience
  • Senior Level
-
CTC Range: upto 12-16 LPA
-
Notice Period: Immediate to 15 Days


Job description

Work Description

  • Incident Solving
  • Providing resolution on Tickets logged by customer through
CRM tool or Expert Chat channel o Will require calling End Business customers and working on Chat support to provide resolution on their incident raised

  • Knowledge Transfer
  • Technical Upscaling of Self and with competency to groom team members
  • Understanding of incident solving process
  • Able to Selfdevelop, be a team player & collaborate with global counterparts and customers
  • Is Quality focused, Results Driven and have intercultural sensitivity as well as understanding of global customers and business etiquettes
  • Ability to manage customer escalations
  • Able to successfully manage a number of simultaneous technical issues

Technology

  • Have endtoend implementation knowledge of EC / onboarding
  • Should have support experience of EC / onboarding, recruiting management
  • Should be able to create wizard and country specific panels
  • Must have knowledge of compliance forms and pdf forms available
  • Should have experience on troubleshooting with notifications and audit trail
  • Should be able to analyze the requirement based on the system configuration
  • Good to have Superadmin knowledge and roles based permission exposure
  • Should be able to write advanced condition to trigger desired process
  • Integration knowledge from recruitingtoonboarding and onboardingto
- employee central

  • Sound knowledge of field mapping of mdf object and picklist
  • Good to have deep understanding of picklist
  • Deep understanding in ONB 1.0 and /or 2.0 modules
  • Experience in XML, Data Model, MDF, Workflow, RBP
  • Experience in Integration with EC-OnBRCM Position Management
1


Business

  • Engage with the business segments and internal stakeholders to capture
SuccessFactors Employee Central requirements

  • Work closely with transaction analysts and SMEs
  • Work closely with internal stakeholders associated with IT
  • External Presence
  • Participate in technical forums and other appropriate events.
(technical, not end-user) and/or other employee-facing products that integrate with the SAP SuccessFactors suite.

  • An understanding of information technology and the linkage between business processes, people and SAP HR systems.

Essential qualifications

  • Bachelor's or Master's degree in Computer Science or related field
  • SuccessFactors certifications in one or more modules
  • 8 Yrs.+ Experience in implementing SuccessFactors EC ONB
  • Excellent communication, verbal and written skills and open to travel

Key Competencies

  • Excellent verbal and written communication skills
  • Strong analytical and problemsolving skills
  • Decisionmaking skills and Teamwork
  • Planning, Organizing and execution for Process Improvement
  • Effective interaction with stakeholders
  • Should be able to work with global team across various time zones
  • Create a culture of integrity and compliance
  • Customer service orientation
  • Selfdriven, Proactive, Systems Thinking
  • Open to working in shift
  • Experience of ServiceNow tool will be added advantage but not mandatory

Salary:
₹1,200, ₹1,600,000.00 per year


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Mysore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 8 years (preferred)


Speak with the employer

  • 91-XXXXXXXXXX
More jobs from Purvi Consultancy Services Private Limited
See all jobs of Purvi Consultancy Services Private Limited