Customer Service Representative - Ahmedabad, India - Esmsys Pvt Ltd

Esmsys Pvt Ltd
Esmsys Pvt Ltd
Verified Company
Ahmedabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Main Activities:

Understand and acquire thorough knowledge of various products of the company

Handling customer queries with right solutions

Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process


What are we looking for:

HSC or Graduate

Fresher / 01 year experience of relevant work

Good verbal communication skills in English and Hindi is must

Excellent telephone etiquette and ability to demonstrate professional grammar and diction

Good relationship skills with understanding of client service

Proficient in using MS Office Software mainly Word, Excel, Outlook

Good general knowledge of Banking sector will be an added advantage


What you will get:


  • Annual CTC
    :Upto 1.

8-2 LPA and negotiable (as per relevant experience):

  • Location: Ahmedabad, Gujarat
  • Extensive opportunities for growth and professional development thanks to our mentoring system
  • Work friendly atmosphere
  • Excellent compensations

Job Type:
Fresher


Benefits:


  • Flexible schedule
  • Provident Fund

Schedule:

  • Night shift

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)
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