Customer Service Representative - Bengaluru, India - SPZ Solutions

SPZ Solutions
SPZ Solutions
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Title:
Customer Support Executive


Location:
Tower 5A,5B,5C, Embassy Tech Village Rd, Bellandur, Bengaluru, Karnataka 560103


Salary:
₹ 17k in hand)


Shift:
Day for females till 9pm/ Rotational for males


Qualifications:

  • Graduate from any field / 3 years diploma

Experience:


  • Fresher or Minimum 6 months from BPO or Customer Support (preferred)

Job Description:


Responsibilities:


  • Providing excellent customer service by resolving issues promptly and accurately
  • Ensuring customer satisfaction by following up on resolved issues
  • Maintaining customer records by updating information in the database
  • Meeting targets and deadlines set by the management
  • Adhering to company policies and procedures

Requirements:


  • Excellent communication skills in both English and Hindi
  • No MTI or RTI issue, grammatical, or pronunciation errors
  • Graduate from any field / 3 years diploma
holder

  • Fresher or minimum 6 months of experience in BPO or customer support
  • Good listening and problemsolving skills
  • Ability to work in a team environment
  • Flexible to work in a rotational shift environment

Salary and Benefits:
- ₹ 17k in hand)

  • Cab facility with home pick and drop available within Bengaluru within 35km radius from Office


If you meet the above requirements and are interested in this position, please submit your resume along with a cover letter.

We look forward to hearing from you.


Job Types:
Full-time, Fresher


Salary:
₹17000 per month


Schedule:

  • Day shift
  • Flexible shift
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Job Types:
Full-time, Regular / Permanent


Pay:
₹15, ₹17,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Shift allowance

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • If you speaks Hindi well ?

Education:


  • Bachelor's (preferred)

Experience:


  • Customer service (required)
- total work (preferred)


Language:


  • English (required)
  • Hindi mandatory (required)
  • Health insurance
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