Customer Service Executive - Delhi, Delhi, India - Hirex

Hirex
Hirex
Verified Company
Delhi, Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Customer Service Executive Responsibilities:


  • Supervising a team of customer support professionals.
  • Monitoring the entire customer service process.
  • Resolving customer issues brought to your attention.
  • Creating procedures and policies for effective customer service.
  • Planning how to train customer support professionals.
  • Standardizing the customer service delivery of an organization.
  • Tracking the work of every customer service representative in the team.
  • Performing quality assurance surveys with customers.
  • Conveying customers' feedback to the team.
  • Fixing appointments according to the convenience of clients and customer
-
Thanks & Regards _
-
Kanishk Rohilla(HR)_
- **Mob no.

**_


Job Types:
Full-time, Permanent


Pay:
₹20, ₹35,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Work Location:
In person


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