Trainee Officer - Tandalja, Vadodara, Gujarat, India - Sun Pharmaceutical Industries Ltd

Sun Pharmaceutical Industries Ltd

Verified Company

Tandalja, Vadodara, Gujarat, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Sun Pharma Global Quality & Compliance Department:

Position:
Sr.

officer /Executive**:

Department:

Corporate Quality Compliance
Location:India (SPIL, Vadodara)**:

Essential Job Functions:

Registration of Market Complaints in Track wise system & its Classification but not limited to;

Process and analyze product complaints according to Global standards. Evaluation of each complaint for seriousness, correctness and consistency of defect categorization.

Acknowledge the complaints to the complainant (as applicable) and assist manufacturing site in investigation.
Followup with the complainant for Complaint samples, additional information required to support product complaint investigation.
Tracking of complaint samples & sending it to the site for investigation
Coordinate with other stakeholder (PVG, Distribution, RA, Business, Legal etc.) involved in complaint handling process.
Review of investigations and ensuring corrective and preventive actions in place. Drafting and sharing the responses to the complainant.
Monthly/ Quarterly Trending of product quality complaints and discussion with sites for actionable.
Update Global Tracker of Complaint, FAR & Recall and provide the information to relevant stakeholder on ad hoc basis.
Monitor the recall process. Verify the reconciliation of recall quantity against the destruction certificate of the recalled stock.
Assist in Track wise trouble shooting for recall and PQC module.
Work as a member of a team to achieve all outcomes.
Perform all work considering the quality themes i.e. drive for growth, innovation & continuous improvement, value creation and excellence in execution, demonstrate strong and visible support of our values.
Perform all work in accordance with all established regulatory and compliance and safety requirements.
All other duties as assigned by the reporting manager in accordance with the established responsibilities and compliance requirement.