Process Trainer - Goa, India - Open Destinations

Open Destinations

Verified Company

Goa, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:

Process Trainer

Location:
Goa, India

Job Type:
Full-time

Salary:
Competitive

Job Role

To train and manage functional SLAs in Business Support Tasks.

Minimum 2 years' experience as a Process Trainer ideally in Air Fare Ticketing process or Accounts Payable or if not then Tech Voice Processes in a ITeS / BPO Industry.

Open to shifts and staggered offs as per client requirement (additional allowance and part transport available for the UK & US shifts)

Experience in client facing role

Drive process improvements, control & compliance

Good understanding of business processes and ability to relay to others.

Certification or knowledge of Six sigma and lean methodology is preferred

Skills / Attributes Required

Good team player with interpersonal and stakeholder management skills

Strong communication, reporting & facilitation skills

Thorough knowledge of MS office tools like Excel, Power point and awareness of BI tools

Please send your CV or any further questions relating to this role to