Client Success Associate - Remote, India - Concept Management

Concept Management
Concept Management
Verified Company
Remote, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Hi

Position - Client Success Associate

Qualification - MBA

Experience - 3 to 10 Years

Package - 15 to 20 LPA

Location - Remote

Shift - US/UK


KEY RESPONSIBILITIES

  • Offer continuous support for assigned client accounts by driving the consumption of strategic actionable
insights and driving high-impact decision making.

  • Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team
  • Generate new opportunities within existing accounts.
  • Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.
  • Identify other strategic areas for revenue within existing client organizations to develop more client relationships.

Must-Have _
Proven experience in Customer Success and Client Relations.

Experience in relationship building, reviving dormant accounts, account mapping, upsell & cross-sell within the client accounts.


Strong Education Pedigree + Consulting Experience + Sales Experience (Trio)
Experience with marquee consulting firms will be key to drive and sell growth consulting programs across

the globe.

Minimum 3 years of direct sales experience and having grown up the ranks is key to playing this role.


Experience in any B2B set-up is preferred; however, operational rigor is key and B2B experience can be optional / exempt for the right profile.


Industry Experience
Experience working with high-growth or high-pedigree companies or in a high-octave sales culture. B2B consultative selling with international selling will be preferred however, this is optional.


Salary:
₹1,500, ₹2,000,000.00 per year


Benefits:


  • Cell phone reimbursement
  • Paid sick time
  • Work from home

Schedule:

  • Monday to Friday
  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Master's (required)

Experience:

Client Success: 3 years (required)

  • B2B sales: 3 years (required)
International Sales: 3 years (required)


Work Location:
Remote


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