Client Success Associate - Remote, India - Concept Management
Description
HiPosition - Client Success Associate
Qualification - MBA
Experience - 3 to 10 Years
Package - 15 to 20 LPA
Location - Remote
Shift - US/UK
KEY RESPONSIBILITIES
- Offer continuous support for assigned client accounts by driving the consumption of strategic actionable
- Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team
- Generate new opportunities within existing accounts.
- Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.
- Identify other strategic areas for revenue within existing client organizations to develop more client relationships.
Must-Have _
Proven experience in Customer Success and Client Relations.
Experience in relationship building, reviving dormant accounts, account mapping, upsell & cross-sell within the client accounts.
Strong Education Pedigree + Consulting Experience + Sales Experience (Trio)
Experience with marquee consulting firms will be key to drive and sell growth consulting programs across
the globe.
Minimum 3 years of direct sales experience and having grown up the ranks is key to playing this role.
Experience in any B2B set-up is preferred; however, operational rigor is key and B2B experience can be optional / exempt for the right profile.
Industry Experience
Experience working with high-growth or high-pedigree companies or in a high-octave sales culture. B2B consultative selling with international selling will be preferred however, this is optional.
Salary:
₹1,500, ₹2,000,000.00 per year
Benefits:
- Cell phone reimbursement
- Paid sick time
- Work from home
Schedule:
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Education:
- Master's (required)
Experience:
Client Success: 3 years (required)
- B2B sales: 3 years (required)
Work Location:
Remote
Speak with the employer
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