Receptionist Telecaller - Mumbai, Maharashtra, India - Endurance Tech
Description
Job Summary:
As a receptionist cum telecaller, you will be responsible for managing the reception area and handling incoming calls, as well as making outbound calls to potential clients.
Key Responsibilities:
-
Reception Duties:
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls promptly.
- Maintain cleanliness and organization of the reception area.
- Manage appointments and scheduling of meetings.
- Assist in handling inquiries and providing basic information to visitors.
Telecalling Responsibilities:
- Conduct outbound calls to potential clients or customers from provided lists.
- Introduce company products or services over the phone in a compelling manner.
- Follow up on leads and inquiries generated through marketing campaigns.
- Maintain accurate records of calls and customer information in the database.
- Handle customer complaints or concerns professionally and escalate as necessary.
Administrative Support:
- Assist in handling administrative tasks such as sorting and distributing mail, filing, and data entry.
- Coordinate with other departments as needed to ensure smooth operations.
- Assist in organizing company events or meetings when required.
Requirements:
- Proven work experience as a receptionist or telecaller preferred.
- Excellent communication and interpersonal skills.
- Proficiency in using office equipment such as phone systems and computers.
- Ability to multitask and prioritize tasks effectively.
- Strong organizational skills and attention to detail.
- Familiarity with CRM software or call center systems is a plus.
- High school diploma or equivalent qualification.
Benefits:
- Competitive salary package
- Opportunities for career growth and development
- Pleasant working environment
- Health benefits and insurance coverage (if applicable)
Salary:
₹12, ₹31,550.97 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- What is your Age
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Medical receptionist: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- English (preferred)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
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