Receptionist - Avalahalli, Bengaluru, Karnataka, India - VR REVANKAR HOSPITAL
Description
Job Title:
Front Desk Receptionist
Job Description:
Responsibilities:
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Greet and Welcome Patients: Warmly welcome patients and visitors, ensuring a friendly and inviting atmosphere in the reception area.
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Appointment Scheduling: Efficiently manage appointment schedules, coordinate with medical staff, and assist patients in booking appointments.
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Patient Registration: Accurately register new patients, collect necessary information, and maintain updated records in the hospital database.
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Phone Management: Handle incoming calls, direct inquiries to the appropriate department, and provide clear and concise information to callers.
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Insurance Verification: Verify patient insurance information, explain coverage details, and assist in processing insurance claims when necessary.
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Billing Support: Collaborate with the billing department to address patient queries, process payments, and provide assistance with financial inquiries.
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Maintain Reception Area: Ensure the reception area is tidy, organized, and stocked with necessary materials, creating a welcoming environment for patients and visitors.
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Patient Guidance: Assist patients with filling out forms, provide information on hospital services, and guide them through necessary procedures.
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Coordinate with Medical Staff: Communicate effectively with medical professionals and support staff to ensure seamless patient care and address any arising issues promptly.
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Adherence to Policies: Strictly adhere to hospital policies and procedures, including maintaining confidentiality of patient information and following safety protocols.
Job Types:
Full-time, Permanent
Pay:
₹17, ₹24,767.17 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Experience:
Microsoft Office: 1 year (preferred)
- Front desk
- Receptionist: 1 year (preferred)
Language:
- English (preferred)
Work Location:
In person
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