Mis Officer - Navi Mumbai, India - Career Shaper
Description
JOB TITLE REPORTS TO
MIS Officer Team Manager-MIS
JOB ROLE
Key functions will be:
- Good Data analytical skills and Hands on knowledge about Dialer operations (Calling List,
- Should be also able to Analysis Weekly and Monthly tracker and discuss about the performance Improvement/Process Improvement.
- Daily analysis on Agent Activity(Ready, Wrap, Idle, Break, call counts, login etc.) and discuss with OPS managers for the better results.
- Bi hourly update with Ops team Leads for the better results for the day.
- Campaign run on Time as per the Strategy.
- Updating entire MIS of collections.
- Preparation of related MIS reports.
- Coordinating with different collection managers.
SKILLS / COMPETENCIES REQUIRED
- Graduate(Any Stream)
- 2+ yrs experience.
- Good communication and pleasing personality.
- High level of Self Drive/Enthusiasm.
Job Types:
Full-time, Regular / Permanent
Salary:
₹15, ₹23,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (required)
- MIS Operations: 1 year (required)
- MIS Report: 1 year (required)
- Computer operation: 1 year (required)
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