Office Services Administrator - Gurugram, Haryana, India - McKinsey & Company

Deepika Kaur

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Deepika Kaur

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Description

Who You'll Work With:


  • You'll work in Gurugram, as a part of the India Knowledge Center team.
  • You will be part of our administration team in McKinsey Global Capabilities & Services (McKC), responsible for providing administrative support 24/7. The administration department manages the office facility which includes office housekeeping, electromechanical services, security and safety of the premise, and pantry/cafeteria management. The department is also responsible for providing services related to corporate travel which includes managing hotel booking and international/domestic travel, office transport, officerelated procurement, events & conferences, etc.
  • You should have exposure to general administration functions. You will be required to interact with a large pool of vendors and should be adept at performing duties falling under facility management and general office operations. You should have a high service orientation towards office members.
  • You should be a strong team player, have a high motivation for the administration role, have good learning ability, and be able to communicate fluently in English both in verbal and written form.

What You'll Do:


You will be responsible for managing the transport requirements for colleagues and administering transport services with the help of a GPS-based tracking and management system.


  • In this role your focus will be to provide handson support to the team on transport related tasks and with a strong focus on compliance, efficiency and safety and will have the following responsibilities:
  • Providing pick-up and drop-off services for more than 800 employees
  • Guiding team members and being selfsufficient in scheduling pickups and drops according to shift times to ensure no escalation
  • Managing the backtoback pickups and ensure ontime arrivals of cabs
  • Managing adhoc pickups and dropoffs of members and clients
  • Interacting with members and solving their problems in the dropping area
  • Ensuring all mobile tabs devices are in working condition
  • Ensuring 100% compliance of cab and drivers
  • Giving special consideration to female security and tracking cabs with female employees
  • Handling queries related to MoveInSync Transport management software and providing solutions
  • Generating various MIS reports on a daily and weekly basis
  • Working in close coordination and cooperation with other administration departments
  • Processing order and maintaining MIS for orders and expenses with attention to detail, processing procurement documentation, inviting quotation, making comparison, making PO and maintaining records for all explicit of administration
  • Record keeping for all kinds of administration agreements, contracts and AMCs
  • Maintaining vendor database, clearing of bills, timely payment
  • Creating and maintaining monthly expense report etc.

Qualifications:


  • Graduate preferably with specialization in hotel management
  • 1+ years of experience in core administration in corporate environment, strong organizational and administrative skills
  • Proficient in MS Office software (e.g. Excel, Word, PowerPoint)
  • Proven track record on coordinating housekeeping and cafeteria activities in corporate office
  • Ability to work independently and manage multiple priorities/processes at the same time, and prioritize effectively
  • Performs well under pressure and meets deadlines effectively
  • Resourceful and proven effectiveness working with vendors and suppliers
  • Strong customer service orientation and outstanding customer service skills with ability to interact effectively at all levels
  • Responsiveness to multiple (often ad hoc) requests and strong sense of urgency
  • Possesses high energy, a "cando" attitude, a willingness to take initiative, and a proactive approach to practice and team support
  • Flexibility to work longer hours during peak work periods

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