Voice Process Executive - Ambattur, Chennai, Tamil Nadu, India - Hoopoe Infoedge Pvt Ltd

Hoopoe Infoedge Pvt Ltd
Hoopoe Infoedge Pvt Ltd
Verified Company
Ambattur, Chennai, Tamil Nadu, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
We are hiring

Process:
Voice process executive Kannada / Malayalam


Location :
Ambattur


Age:
Both Male and Female)


Qualification:
Any Graduates


Skills Required:
Good English communication with Fluent in Kannada or Malayalam.

Shift:
Rotational shift / Rotational weekoff

Training Period: 30 to 40 Days - New joiners would undergo training and Stipend of rs.300 will be provided per day for the training period


Salary Range:
Net take home is 15000 to 17000


Roles and Responsibilities:
Assist customers in resolving product or service-related issues and provide appropriate solutions.

Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.

Maintain a thorough understanding of our products/services to effectively address customer queries and concerns.

Keep accurate records of customer interactions, transactions, comments, and complaints.

Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.

Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.

Uphold company policies and procedures while delivering excellent customer service at all times.


Job Types:
Full-time, Permanent, Fresher


Salary:
₹15, ₹17,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Experience:

- total work: 1 year (preferred)


Ability to Commute:

  • Ambattur, Chennai, Tamil Nadu (required)

Ability to Relocate:

  • Ambattur, Chennai,

Tamil Nadu:
Relocate before starting work (required)


Work Location:
In person


Speak with the employer

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