Academic Counsellor - Gurgaon, India - CollegeDekho

CollegeDekho
CollegeDekho
Verified Company
Gurgaon, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Upon your joining, you will go through an intensive training program where you will be taught counselling skills, product knowledge, communication skills & about internal technical systems

  • This training will consist of New Hire Classroom Training + Nest OJT phases (you're expected to clear this training to hit the shopfloor)
  • If you aren't able to clear the training the organization may decide to either redeploy or take action (as per the HR policy)
  • The period of training will vary from the process/product you get aligned with
  • You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to your daytoday questions
  • Once settled, you would be expected to counsel students over the phone, basis the knowledge & training imparted to you
  • Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per your assigned targets
  • You will also have direct access to the colleges SPOC as & when required & help in admission conversion process
  • You would be expected to maintain daily MIS on the calls & walkins (if any) Must have skills:
Excellent listening skills + Excellent communications skills (English & Hindi) & interpersonal skills, multilingual languages (where required)

  • BPO/contact centre background & sales experience


  • Comfortable with Daily

  • Weekly
  • Monthly sales targets
  • Should enjoy working in a core sale driven environment
  • Selfstarter & ability to execute high velocity closures
  • Zero to 5 years of experience into telesales
  • Open to work in rotational weeklyoff culture 6 days working including Sunday's
  • Open to work any shifts (early morning, late afternoon, nights)
  • Inherent ability to have engaging conversations
  • Graduate in any stream Good to have skills:
  • Edu-Tech student counselling background will be a plus
  • Comfort & knowledge of Microsoft Office (for data management)
  • More than 3 years of proper edtech sales experience

Salary:
₹20, ₹40,000.00 per month


Benefits:


  • Life insurance

Schedule:

  • Morning shift

Ability to commute/relocate:

  • Gurgaon, Gurugram , Haryana: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Academic counseling: 1 year (preferred)

Language:


  • English (preferred)
  • Punjabi (preferred)
  • Marathi (preferred)
  • Gujarati (preferred)

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