Insurance Operations - Delhi, Delhi, India - RR Financial Consultant LTD
Description
We are urgently looking forInsurance - Operation/ Back office location based at New Delhi, Barakhamba Road
The role holder is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations for General Insurance vertical.
Responsibilities
- Participates in the development and implementation of operations department plans
- Manages the implementation of the operations objectives, facilitating work processes to achieve high performance standards.
- Coordinate with and synchronize between internal & external stakeholders. Works closely within the team.
- Close coordination with insurance companies/Sales Team/Dealers/Call Centre team/other dept.
- Ensure timely resolution of concerns raised by Dealer / field team / Insurance companies
- Redirect unresolved issues to the next level of support personnel / departments.
- Provide feedback on process gaps and recommend improvisations.
- Identify & report bugs in portal.
- Coordination & follow up with IT support team for resolution of incidents & requests.
- Provide feedback on processes and make recommendations on areas to improve
Qualifications and Education Requirements
- Should be from General Insurance background.
- Should possess good knowledge on General insurance.
- Savvy with Financial transactions end to end
- Work experience should be 2+ years.
Preferred Skills
- Hands on experience of handling working directly with a general insurer.
- Excellent communication and interpersonal skills
- Indepth knowledge of MS Excel and office suite
- Customeroriented, good listener and patient
Pay:
₹20, ₹30,000.00 per month
Schedule:
- Day shift
Experience:
- total work: 8 years (preferred)
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