International Voice Process - Chennai, India - Glory Power Solutions Pvt Ltd
Description
WE ARE HIRING
INTERNATIONAL VOICE PROCESS - TECHNICAL
Excellent English communication is required
Location :
Chennai
Qualification :
Graduation
Experience :
Upto 6 months in Any Voice process / Customer support
Freshers are also eligible to apply
Shift : 5 days Rotational Night Shift & 2 days Rotational week off
(Two way cab facility within 25km)
ROLES AND RESPONSIBILITIES:
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and advance product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹17, ₹21,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Chennai,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (preferred)
Experience:
- total work: 1 year (preferred)
Language:
- Excellent English (required)
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