Customer Service - Calicut, India - Edumpus

Edumpus
Edumpus
Verified Company
Calicut, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job responsibilities:


  • Excellent customer service skills (including questioning, probing, listening, establishing rapport, matching and closing).
  • Identify and assess student needs to achieve satisfaction and maintain healthy relationship.
  • Flexibility and able to adapt quickly to changing priorities.
  • To ensure the best Customer Experience is given to all students.
  • Handle student complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and keep records of students.
  • Genuine passion for speaking to people, answering queries and a clear communicator.
  • Freshers or experienced can apply.
  • Strong language, communication, and interpersonal skills (English & Malayalam fluency mandatory).
  • Focused and goaloriented.

Why work with us ?

  • Exposure to working alongside multiple teams and leadership.
  • Fastpaced, fun and collaborative environment.
  • Internal mobility opportunities as we scale.
  • A team invested in you both personally and professionally.

About the Company

Job Types:
Full-time, Regular / Permanent


Salary:
₹10, ₹15,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Life insurance
  • Provident Fund

Schedule:

  • Night shift

Ability to commute/relocate:

  • Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:


  • Diploma (preferred)

Language:


  • English (required)
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