Voice & Accent Trainer - Hyderabad, India - ENH iSecure Pvt. Ltd
Description
Location:
Hi-Tech City, Hyderabad
Duration:
Maximum 1 month (daily 3 hours)
Skill Sets:
- Excellent interpersonal and communication skills
- Presentation and facilitation skills
- Feedback and coaching skills
- Excellent knowledge of Grammar, pronunciation, and vocabulary
- Extensive knowledge of voice modulation & accent neutralization
- Proficiency in MS Excel and PowerPoint
Roles and Responsibilities:
- Minimum 3 years of experience as a voice and accent trainer.
- Impart voice and accent and soft skills training to all new hires and/or tenured employees on a need basis.
- Identify basic language issues like redundancy, vocabulary, and syntax., and introduce effective means to improve.
- Design and develop a training curriculum that would cater to the demand.
- Utilize effective presentation skills including creative training techniques and accelerated learning techniques.
- Adapt developed classroom/Virtual agenda, timelines, and content flow as necessary to deliver effective training to employees.
- Conduct TNI & TNA and provide coaching and feedback to enhance performance.
- Maintain data and MIS pertaining to training.
- Design and develop content as and when required.
- Measure the effectiveness of training delivery through metrics and feedback.
- Mitigate and eliminate gaps in training occurring due to issues or concerns with communication, language, and soft skills.
- Take initiative and work with the management on development projects.
- Liaise with the Recruitment team/ Training team to help them with conducting new hire/ experience interviews.
- Liaise with trainers/PCs to help them with mock call practice/assessments.
Job Type:
Contractual / Temporary
Contract length: 1 month
Salary:
₹1, ₹2,000.00 per hour
Schedule:
- Day shift
Education:
- Bachelor's (preferred)
Work Location:
One location
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