Customer Support Intern - Mumbai, Maharashtra, India - TrainingInbox Edtech Private Limited

TrainingInbox Edtech Private Limited

Verified Company

Mumbai, Maharashtra, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

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Your Role at TrainingInbox - Customer Support Intern_

Act as the first point of contact for customers seeking assistance or information.
Collaborate with relevant departments to resolve customer issues efficiently.
Coordinate with various teams to provide prompt and accurate solutions to customer inquiries.
Provide essential backend support to the IT department, including logging and tracking technical issues and assisting in their resolution.
Connect with customers as needed, particularly during the registration process, to address any problems and provide guidance.

Requirements:

Freshers are welcome to apply.
Must possess a working laptop and maintain a stable internet connection.
Excellent verbal and written communication skills.
Strong problemsolving skills and ability to handle customer concerns effectively.
A strong sense of empathy and a customerfocused attitude.
Ability to work in a fastpaced environment and handle multiple inquiries simultaneously.
Team player with good interpersonal skills.

Location:
Mumbai

Number of Position: 3

Salary & Remuneration:
Annual CTC upto
Rs. 96,000/- LPA Fixed

Industry:
Edtech, Education, Training

Job Types:
Full-time, Permanent

Salary:
₹72, ₹96,000.00 per year

Benefits: