Tele Caller Executive - Noida, India - K and A technology

K and A technology
K and A technology
Verified Company
Noida, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

A telecaller is a professional who is responsible for making outbound calls to customers and clients with the aim of selling a product or service, offering customer support, or providing information.

Here are some typical job descriptions, roles, and responsibilities of a telecaller.


Job Description:


  • Making outbound calls to customers and clients to promote products and services.
  • Identifying potential clients and customers and assessing their needs.
  • Recording and maintaining accurate customer information and call records.
  • Following up on customer inquiries and concerns.
  • Achieving daily, weekly, and monthly sales targets.
  • Generating leads through cold calling and other marketing techniques.
  • Providing information about products and services to customers and clients.
  • Handling customer complaints and resolving them effectively.
  • Maintaining a positive and professional attitude at all times.

Roles and Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company's reputation.
  • Keep records of calls and sales and note useful information.
  • Stay updated with the company's products/services and pricing.
  • Meet daily/weekly/monthly sales targets.


Overall, the job of a telecaller requires excellent communication skills, a positive attitude, and the ability to work under pressure.

A successful telecaller is one who can build rapport with customers, identify their needs, and offer them the right product or service


Job Types:
Full-time, Regular / Permanent


Salary:
₹15,000.00 per month


Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Noida,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Bachelor's (preferred)

Experience:


  • Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)


Language:


  • Hindi (preferred)
  • English (preferred)
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