Customer Support Executive - Mohali, India - Innovative Incentives Rewards Pvt. Ltd

Innovative Incentives Rewards Pvt. Ltd

Verified Company

Mohali, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About the Role
A customer support executive assists customers by addressing inquiries, resolving issues, and providing product information. They require strong communication and problem-solving skills, empathy, and patience. Their role is vital in maintaining positive customer relationships and ensuring customer satisfaction.

What Do We Expect

Good oral and written communication (Hindi and English) skills and a positive attitude.
Selfmotivated and driven to succeed in a competitive market.
Proven customer support experience.
Proven time management skills, with the ability to selfmotivate and organize daily routine.
Proactively respond by notifying customers of problems.
Willing to learn about company products and the industry.
Maintaining a positive, empathetic, and professional attitude toward customers always.
Responding promptly to customer inquiries.
Communicating with customers through various channels.